Prominent Property Management  firm  is seeking a Tenant Services Coordinator to assist with tenant services. The Tenant Services Coordinator will be responsible for administrative and clerical work as related to tenant services for a city-wide portfolio and support property management.

Candidate must be able to:

• Administer the tenant system (Angus), including dispatching work orders, training tenants and employees, and monitoring reports 
• Respond to all tenant requests and calls, determine urgency and prepare work orders
• Monitor work order completion times and escalate as necessary
• Assist property management in preparing vendor contracts by setting up property templates, ensuring all required documentation is received and drafting contracts for services in the building
• Review reports from tenant system with Assistant Property Manager and/or Property Manager to ensure tenant metrics are being met
• Greet and host all visitors and answer the reception phone
• Provide administrative support for Regional Manager, General Manager and/or Property Manager by typing general correspondence, preparing expense reports, etc. 
• Assist with office filing
• Order and maintain office supplies

If this sounds like you, please forward a current resume to Catherine Mitchell; mmitchell@nri-staffing.com

Qualifications:

• At least two years experience in customer service required, property management experience preferred
• High School degree or equivalent required, two or four year college degree preferred
• Proficiency in Microsoft Office
• Real estate software experience preferred
• Excellent phone, verbal and written communication skills
• Must be a self-starter, self-disciplined, and highly organized
• Must have a strong work ethic, be team-oriented and highly dependable
• Requires frequent movement and the ability to inspect all areas of the property including the roof and basement
• Must be able to stand, sit, or walk for extended periods to greet tenants and vendors
• Routine physical presence is required at the office to provide general support and backup to co-workers and meet service needs of tenants
• Routine travel is not required for the position. Requires annual travel for two to three days to attend company-wide meeting