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We’re looking for a detail-oriented Data Analysis & Quality Assurance Specialist to support a high-volume data processing and quality management operation. This role will focus on analyzing, validating, and maintaining data integrity across records and systems. The ideal candidate is analytical, highly detail-oriented, and comfortable identifying trends, discrepancies, and data quality issues while working with sensitive information. Must be a DC resident.

Responsibilities

• Analyze and review large volumes of data to identify errors, inconsistencies, missing information, and data quality issues.
• Validate data against source documentation and established quality standards to ensure accuracy, completeness, and consistency.
• Identify patterns, trends, and recurring data discrepancies and escalate findings to the appropriate team members.
• Perform quality control checks and data validation across multiple records, databases, and systems.
• Investigate discrepancies and determine appropriate corrections based on established procedures and available source information.
• Maintain accurate and organized electronic records and ensure data remains current and reliable.
• Review required fields, documentation, and data elements for completeness prior to submission or approval.
• Track and document data errors, corrections, quality issues, and recurring discrepancies.
• Analyze quality control results to identify potential process gaps, system issues, or opportunities for improvement.
• Support reporting and tracking of data quality metrics, productivity, accuracy, and turnaround expectations.
• Use established procedures and analytical judgment to resolve data inconsistencies and determine when issues require escalation.
• Publish and approve completed documentation once data has been reviewed and validated.
• Maintain accurate tracking and documentation throughout the data review process.
• Communicate recurring data issues, system problems, and process discrepancies to appropriate stakeholders.
• Handle sensitive and confidential information with discretion and maintain strict adherence to privacy and security requirements.
• Follow all organizational and client policies related to data security, confidentiality, and protected information.
• Maintain a secure and professional remote work environment.

 Qualifications

• Previous professional experience in data analysis, data quality, quality assurance, quality control, data management or a related analytical function required.
• Must be a DC resident.
• Strong analytical and problem-solving skills with the ability to identify patterns, inconsistencies, and trends within data.
• Experience working with healthcare, behavioral health, medical records, insurance, or another regulated industry preferred.
• Experience handling confidential, sensitive, or protected information.
• Experience working with EMR/EHR, case management, database, or other data management systems.
• Experience reviewing and analyzing high volumes of data for accuracy, completeness, consistency, and quality.
• Demonstrated ability to investigate discrepancies, identify root causes, and document findings and corrective actions.
• Strong attention to detail and ability to work independently while meeting productivity and accuracy expectations.
• Proficiency with Microsoft Excel or similar data analysis and reporting tools preferred.
• Ability to communicate data findings and quality issues clearly to both technical and non-technical team members.