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On Call Concierge

District of Columbia, DC

Posted: 11/27/2024 Employment Type: Customer Service Industry: Administrative Job Number: On Call Concierge - MM Pay Rate: $20.00

Job Description

We are looking for a proactive and detail-oriented Residential On-Call Concierge to provide exceptional support and services to residents in a luxury residential community. The ideal candidate will be dedicated to enhancing the living experience for residents through outstanding customer service and timely assistance with various requests.

 Key Responsibilities:
  • Respond to resident inquiries and requests via phone, email, or in-person, ensuring prompt and courteous service.
  • Assist residents with daily tasks such as package delivery, grocery shopping, and scheduling maintenance services.
  • Coordinate reservations for amenities such as the fitness center, lounge, or community events.
  • Manage special requests, such as arranging housekeeping, pet care, or personal shopping.
  • Maintain a thorough understanding of the building's amenities, policies, and local services to provide accurate information to residents.
  • Build strong relationships with residents to understand their needs and preferences.
  • Ensure a safe and welcoming environment by monitoring security and access to the building.
  • Collaborate with property management and maintenance teams to address resident concerns effectively.

 

 

For immediate consideration, send resumes to mmercer@nri-staffing.com

Job Requirements

Qualifications:

  • High school diploma. 
  • Previous experience in customer service, hospitality, or concierge roles.
  • Strong organizational and multitasking abilities.
  • Excellent communication skills, both verbal and written.
  • Proficient in technology and familiar with various communication platforms.
  • Ability to work flexible hours, including evenings and weekends as needed.
  • A positive attitude and a commitment to providing outstanding service.
  • Must be able to work same day assignments 

Additional Information

NRI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Meet Your Recruiter

Maiyah Mercer
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