Medical Call Center-AT-49504

Montgomery County, MD

Posted: 01/10/2025 Employment Type: Healthcare Industry: Healthcare Job Number: 49504-Medical Call Center- Urgently Hiring Pay Rate: $24.00 per hour

Job Description

We are seeking dedicated and experienced candidates for a call center in a health care setting. These are temp to hire roles with opportunities for long-term employment. Successful candidates will have at least 1 year of experience in a medical call center environment, possess strong typing skills (40 WPM), and be familiar with medical terminology.

 

Responsibilities:

  • Provide exceptional customer service in a fast-paced health care call center environment.
  • Manage and resolve inquiries from patients, clients, and health care providers.
  • Use medical terminology effectively to assist with inquiries related to health care services.
  • Maintain accurate and timely documentation of calls and cases in the system.
  • Work collaboratively with team members and other departments to meet organizational goals

Job Requirements

Candidates must be able to type at least 40 words per minute and have a minimum of 1 year of experience in a medical call center environment. Those invited to interview will be required to pass both a typing test and a written test, which will assess their knowledge of medical terminology typically acquired with the required experience. This is an in-office position for the first 6 months, with the option to work remotely 2 days per week once training is completed.

Additional Information

NRI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Meet Your Recruiter

Ashley Thornton
Recruiter

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