Live Accounts Specialist
Bethesda, MD 20814
Local back office hospitality company is s seeking an entry-level Live Accounts Specialist to provide technical guidance to clients.
Ideal candidate will:
- Have extensive customer service experience
- Be extremely comfortable with software such as MS Office Suite and Google applications
- Have web conferencing software experience
- Have project tracking software experience
- Have experience troubleshooting issues and answering questions via phone, email and support tickets
Any hotel operations experience would be a plus. Also, exposure to a variety of data driven systems and databases such as MS Access and CRM would be a plus.
NRI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.