Human Services Specialist II

Alexandria, VA 22311

Posted: 03/27/2024 Employment Type: Social Worker Industry: Government Job Number: NAP1038 Pay Rate: $27/hr

Job Description

Local city government office is seeking a Human Services Specialist II to provide casework and advocacy services to assist clients in resolving economic challenges. If this sounds, like you we are looking for someone with at least three years of experience in provision of case management social work and counseling services. Bilingual skill (Engligh/Spanish) preferred.



Job Requirements

Candidate must be able to:

  • Provide direct client services to households experiencing an economic crisis:
  • Conducts interviews utilizing counseling, crisis intervention, and problem solving techniques to engage and establish rapport with clients;
  • Assesses initial and on-going risk and level of need using evidenced based assessment tools;
  • Reviews verifications, prepares case narratives, and makes recommendations for financial assistance based on federal, state and local program guidelines;
  • Provides emergency walk-in coverage for clients presenting with immediate needs or crises;
  • Develops individual service plans addressing service needs in life domains, monitors client progress and provides supportive services 
  • Conducts home visits and accompanies clients to appointments as needed
  • Conducts outreach in the community to provide services to clients in setting most comfortable for them
  • Prepares monthly and quarterly statistical reports according to federal, state, and local and/or grant requirements
  • Provides guidance and training to graduate interns, community volunteers and new staff
  • Provides guidance to departmental and City agency staff and community organizations on prevention and intervention programs
  • Performs related work as required, accepts special projects and other duties as assigned


  • Bachelor's Degree in social work or related field and at least three years of experience in provision of case management social work and counseling services to vulnerable populations
  • Experience working with clients in crisis and engaging non-compliant individuals in services
  • Extensive knowledge of social, economic, health, and behavioral problems
  • Ability to identify social problems and needs in order to assess clients' and/or their family's and utilize services
  • Strong knowledge of benefit programs and community resources and ability to interpret laws, policies and procedures, and regulations for such programs
  • Ability to establish and maintain effective working relationships and advocate for service population and liaison with community resources
  • Ability to communicate clearly and effectively both orally and in writing
  • Ability to prepare and maintain complete and accurate records and reports and possess proficient computer skills
  • Bilingual skills (English/Spanish) preferred

Additional Information

NRI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Meet Your Recruiter

Nadine Polynice

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