Job Summary:

Assisting in the development, organization, implementation, management, and evaluation of training needs. Under the general direction of the HR Manager of Workforce Training & Development the Human Resources Training and Development Specialist will support organization-wide training and employee development initiatives. The HR Training and Development Specialist works cooperatively with other staff to ensure that the training's provided are of the highest quality, accessible in a timely fashion, and produce positive outcomes in accordance with organizational priorities, goals, and objectives.

Essential Job Functions:

(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)

• Keeps the Department’s Standard Operating Procedures Manual current.
• Prepare, facilitate, monitor, evaluate and document training activities in the company.
• Works closely with Departments during the information gathering process.
• Assess training needs for new and existing employees.
• Drive the development and implementation of exceptional training programs and course materials to support a variety of delivery types, including instructor-led, eLearning, and self-guided trainings.
• Establish OJT (on the job training) mentors, subject matter experts and procedure reviewers to support training activities.
• Evaluate the effectiveness of course content and delivery modalities and make improvements as necessary.
• Identifies training and development needs.
• Identify internal and external training programs to address competency gaps.
• Partner with internal stakeholders regarding employee training needs.
• Inform employees about training options.
• Map out training plans for individual employees.
• Map out training plans for departments.
• Track and report on training outcomes.
• Provide feedback to program participants and management.
• Evaluate and make recommendations on training material and methodology.
• Manage training budget.
• Keep current on training design and methodology.
• Assist with Succession Planning.
• Provides excellent customer service internally and externally.
• Interacts effectively with HRT Employees and the general public.
• Meeting multiple demands on a timely basis.
• Attend new employee orientation if needed to discuss EEO/ADA policies and/or Drug and Alcohol Program.
• Reconcile department bills and code bills.
• Update departments Metrics monthly.
• Serves as a Breath Alcohol Technician (BAT).
• Gives support to the FTA triennial reviews, drug and alcohol audits, independent audits, state audits, EEO Program auditing, etc.
• Represents and serves on committees for the Human Resources Department as assigned.
• Will be backup for the HR Assistant.
• Scans official HRT personnel records and files confidential documents in compliance with HRT policy and applicable legal requirements.
• Manage records created and received in compliance with the Records Management Policies and Procedures.
• Performs other duties and special projects assigned by the HR Compliance Manager.

Required Knowledge, Abilities and Skills essential to Job Functions:
• Ability to work closely and have extensive interaction with all departments.
• Have strong organizational skills and be able to organize own work, work independently and additionally must be able to follow routines and procedures.
• Ability to multi-task job functions and coordinate information and resources for efficient and effective Department performance.
• Familiarity with Policies and Procedures, Operation Work Rules and Regulations, and the Collective Bargaining Unit Agreement.
• Ability to communicate professionally and effectively, both orally and in writing.
• Ability to maintain confidentiality.

Required Software Knowledge and Skills essential to Job Functions:
Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated.

Software applications:
Microsoft Office – Outlook, Word , Excel, PowerPoint and PeopleSoft HCM