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The Human Resources & Office Services Specialist supports the Association by providing a broad range of HR and administrative office services. This role plays a key part in facilitating recruiting, onboarding, benefits administration, and office operations, while supporting the overall mission of the APTA through assistance with departmental tasks and organization-wide events.

Responsibilities:

• Assist with full-cycle recruiting and onboarding processes, including new hire gifts and workspace preparation.
• Support benefit program administration.
• Process and reconcile HR and office invoices.
• Generate monthly reports such as organizational charts and floor plans from ADP.
• Maintain confidential personnel records.
• Manage training programs and the performance review process.
• Update and maintain staff intranet and manage the HR newsletter.
• Assist in planning and executing company-wide events (holiday parties, retirements, social activities).
• Manage office deliveries, security keys, and fob program using Datawatch.
• Address office equipment and maintenance requests via Building Engines service portal.
• Order and replenish kitchen and office supplies, stationery, business cards, and coordinate with vendors and building management.
• Maintain vendor and inventory lists in coordination with Finance and Accounting.
• Handle incoming mail and courier deliveries.
• Manage conference room scheduling and ensure all arrangements (AV, IT, catering) are in place.
• Perform other HR and office administrative duties as assigned.
• Maintain a professional demeanor and appearance in all interactions.
• Complete delegated tasks promptly and efficiently.
• Ensure high employee satisfaction through effective office management.
• Demonstrate confidentiality and excellent customer service at all times.

Qualifications:

• Associate’s degree required; Bachelor’s degree strongly preferred.
• 3–5 years of combined experience in human resources and office management.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Experience with HRIS systems.
• Strong communication skills, both written and verbal.
• Proactive, collaborative, and team-oriented.
• Ability to maintain confidentiality and deliver high-quality customer service.
• Skilled at multitasking and managing relationships across all staff levels.

For immediate consideration, please send your resume to mmercer@nri-staffing.com