Concierge (Entry-Level)

Location: McLean, VA
Employment Type: Full-Time
Experience Level: Entry-Level / Recent Graduates Welcome
Compensation: $20-$25 per hour

Position Overview

We are seeking a professional, personable, and service-oriented Concierge to join our team in McLean, Virginia. This entry-level position is ideal for recent college graduates or individuals looking to begin a career in customer service, hospitality, office administration, or corporate services.

The Concierge serves as the first point of contact for guests, clients, and employees, creating a welcoming and positive experience while supporting daily operational needs. The ideal candidate is friendly, detail-oriented, highly organized, and committed to providing exceptional customer service.

Key Responsibilities

• Greet and assist guests, clients, and visitors in a professional and welcoming manner.
• Manage front desk operations and maintain a polished reception area.
• Answer and direct incoming calls, emails, and inquiries.
• Coordinate visitor check-in procedures and issue guest badges as needed.
• Schedule conference rooms and assist with meeting logistics.
• Handle incoming and outgoing mail, deliveries, and courier services.
• Provide information regarding building amenities, services, and local resources.
• Assist with event coordination and office hospitality services.
• Maintain accurate visitor logs and administrative records.
• Respond promptly to requests and resolve routine issues with professionalism.
• Partner with facilities, security, and office management teams to support daily operations.
• Perform other administrative and customer service duties as assigned.

Qualifications

Required

• Bachelor's degree preferred; recent college graduates are encouraged to apply.
• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Professional appearance and demeanor.
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Teams.
• Ability to multitask and remain organized in a fast-paced environment.
• Strong attention to detail and problem-solving skills.

Preferred

• Previous customer service, hospitality, retail, internship, or front desk experience.
• Experience working in office, hotel, residential, or corporate environments.
• Familiarity with visitor management or scheduling systems.

Key Competencies

• Customer Service Excellence
• Professionalism
• Communication Skills
• Attention to Detail
• Organization and Time Management
• Reliability and Accountability
• Teamwork and Collaboration
• Adaptability
• Problem Solving

Why Join Us?

This role provides an excellent opportunity to gain professional experience in a corporate environment while developing valuable customer service, administrative, and operational skills. Successful candidates will have the opportunity to build a strong foundation for future career growth in hospitality, office management, operations, or business administration.