The Audit & Collections Analyst will ensure that Audit & Collections activities are completed quickly and efficiently per the trust documents for the plans. Most of the issues handled are confidential and require comprehensive knowledge of organizational policies, practices, procedures, and Collective Bargaining Agreements.

Principal Duties and Responsibilities:

• Create and mail audit announcement letters; update databases and accounting records for tracking purposes.
• Gather and provide necessary documents for auditors to complete audits; monitor the status of any incomplete audits that have been assigned.
• Process completed audits in the database and notify employers of results, as well as any delinquent contributions due.
• Review auditor invoices for accuracy.
• Process payments received for audits and delinquencies.
• Print and mail NEBF & NEAP delinquency letters.
• Collaborate with employers in response to delinquency letters and assist in resolving any outstanding issues.
• Provide administrative support to assist attorneys with their collection efforts.
• Ensure pension overpayments are submitted for payment and track their status.
• Review progress reports to identify contractors who are delinquent in filing their Monthly Payroll Reports and address these accounts accordingly.
• Serve as the Fund representative when contacting outside parties, including attorneys, fund administrators, and other collection professionals, to negotiate payments and services.
• Provide follow-up on employer responses, negotiate terms, and create repayment agreements.
• Refer delinquencies to attorneys based on established guidelines.
• Track all accounts being handled by legal counsel and update status accordingly.
• Make recommendations to the Senior Audit & Collections Analyst regarding any employer overpayments identified.
• Perform other duties as assigned.

Required and Preferred Skills and Qualifications:

• A minimum of 3 years of experience in a related field is preferred.
• A Bachelor’s degree or equivalent experience is preferred.
• Experience with Taft-Hartley Trust Funds or auditing is highly desirable.
• Strong written and verbal communication skills are essential.
• Ability to effectively manage complex issues while maintaining a positive, flexible, and collaborative attitude.
• Respond promptly to requests from operations leaders and stakeholders to ensure informed decision-making.
• Demonstrated ability to troubleshoot issues, collect evidence, and collaborate with participants, vendors, and internal departments to resolve challenges effectively.