Bethesda, MD US
A psychiatric care practice is seeking an experienced Medical Front Desk Coordinator to support daily front office operations. This is a full-time, in-office role requiring reliability, discretion, and prior experience in a medical setting. The ideal candidate is bilingual in English and Spanish and comfortable working in a patient-facing behavioral health environment.
Candidates must be open to commuting to Bethesda, MD initially, with a planned relocation to Alexandria, VA in approximately two months.
Answer and manage incoming phone calls
Schedule, reschedule, and confirm patient appointments
Communicate with patients in English and Spanish
Support providers and front office operations in a psychiatric care setting
Maintain accurate patient and scheduling records using medical and HR systems
Handle insurance-related tasks, including Medicaid and Medicare
Maintain confidentiality and professionalism at all times
Bilingual in English and Spanish (required)
Prior experience in a medical front desk or healthcare administrative role
Familiarity with medical and medication terminology
Experience with insurance verification, including Medicaid and Medicare
Comfortable using medical office software and HR systems
Strong organizational, prioritization, and multitasking skills
Reliable attendance and punctuality
NRI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
