Client On-Boarding Specialist

Bethesda, MD 20814

Posted: 12/18/2018 Employment Type: Customer Service Industry: Hospitality Job Number: RLF42449 Pay Rate: $15/hr

CLIENT ON-BOARDING SPECIALIST

Bethesda, MD

Seeking a Client On-Boarding Specialist to provide guidance to customers while implementing software solutions.  If exceeding customer expectations is top on your list then this is a great opportunity to get in on the ground floor and advance.  Individuals with customer service, hotel operations, sales, software, and or technical experience are encouraged to apply.  Please email your resume to rfeola@nri-staffing.com for immediate consideration.

Responsibilities:

  • Setup reports in property management system
  • Provide support by answering questions via phone, email and support tickets
  • Provide instruction on sending and scanning reports and resolve customer issues
  • Provide quality customer satisfaction

 

 

 

Qualifications:

  • Self-motivated, team-oriented and strong relationship skills
  • Exceptional communication skills; including ability to instruct customers with a varying degree of software, technical knowledge
  • Excellent analytical skills
  • Ability to organize and multi-task
  • Efficient in MS Office and Google applications
  • Above average skills in MS Excel
  • Web conferencing software experience a plus
  • Project Tracking software experience a plus
  • Exposure to a variety of data driven systems and databases such as MS Access, CRM, etc. a plus

NRI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Rachelle Feola
Recruiter

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