Medical Call Center Rep. - Immediate Perm Hire- Free parking!
Arlington, VA | Healthcare
Great opportunity to work in one of 55 specialized practices throughout MD, DC & VA. Great work environment - Team oriented and growth opportunity
Able to handle high volume calls - Schedule appointments for patients (reconfirm accuracy) - Make reminder calls - Answer telephone promptly and in a polite & professional manner - answer questions and offer other information as requested - Act as liaison for patients and the office - direct calls to other departments - able to handle use sound judgment in handing calls especially upset patient calls - obtain and enter accurate demographic information into Nexgen - other duties assigned as needed.
High School Diploma - GED - 1+ year of experience in customer service and/or related clinical environment - working knowledge of medical terminology - EMR Nexgen experience - strong customer service experience and strong work ethic - Bi-lingual in Spanish helpful!
NRI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.