IT Support Specialist

District of Columbia, DC | User Support

Post Date: 11/16/2017 Job ID: 40390RMM Industry: Legal Pay Rate: $58K- $70K DOE

Thriving DC law firm seeks an IT Specialist to join their Information Technology Department.

Duties:

-Provide end-user support services troubleshooting assistance, and problem resolution via telephone, remote desktop connection, and/or visits to user locations

-Timely resolution of all incident tickets and change orders

-Work with other IT groups to determine the proper remediation for an issue

-Set-up and quality assurance testing of new hardware and software

Must haves:

-4+ years of experience in end-user support

-4 year degree required

-Experience implementing, maintaining and supporting Windows operating systems and Microsoft Office applications

-Technical experience configuring and supporting workstations, laptops, printers, and related equipment

 

Hours of work: Monday- Friday, 3:00 PM- 11:30 PM

Please email your resume in WORD format to rmundy@nri-staffing.com.

NRI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Rebecca Mundy
Recruiter


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