IT Support Specialist

District of Columbia, DC | User Support

Post Date: 11/16/2017 Job ID: 40390RMM Industry: Legal Pay Rate: $58K- $70K DOE

Thriving DC law firm seeks an IT Specialist to join their Information Technology Department.


-Provide end-user support services troubleshooting assistance, and problem resolution via telephone, remote desktop connection, and/or visits to user locations

-Timely resolution of all incident tickets and change orders

-Work with other IT groups to determine the proper remediation for an issue

-Set-up and quality assurance testing of new hardware and software

Must haves:

-4+ years of experience in end-user support

-4 year degree required

-Experience implementing, maintaining and supporting Windows operating systems and Microsoft Office applications

-Technical experience configuring and supporting workstations, laptops, printers, and related equipment


Hours of work: Monday- Friday, 3:00 PM- 11:30 PM

Please email your resume in WORD format to

NRI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Rebecca Mundy

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