Customer Success Associate

Washington, DC

Post Date: 08/01/2017 Job ID: RM0987656 Industry: Technology Pay Rate: $15/hour

Do you have a drive to commit to a team that is environmentally friendly? Does the idea of partnering with a start-up organization excite you?  Is working with an organization that values team-effort and individual contribution important to you?  Does the idea of working for an organization that is tech-driven inspire you?  If you answered yes to all these questions, this may be the position for you.
Local DC tech start-up is looking to bring on Customer Success Associates to help their fast-growing organization.  

 -Work with organizations to set-up reports in their PMS to come over automatically
-Instruct organizations how to send reports manually, scan directly into ImageSilo or use the Virtual printer.
-Implement software solutions virtually with high levels of quality and customer satisfaction
-Assist with the definition of the hardware, system software, and network configuration required for implementations.
-Provide technical configuration specifics to technical team to build

Must haves:
-Bachelor's degree
-3.5 GPA
-Undoubtedly self-motivated, team-oriented, strong relationship skills, very responsible, and focused on exceeding customer expectations
-Excellent analytical skills to anticipate and resolve customer issues
-Efficient in MS Office, Zoom Meeting and Google applications
-Demonstrable flexibility to juggle while focusing on multiple tasks with equal efficiency in a fast-paced environment
-Exposure to a variety of data driven systems and databases such as MS Access, CRM, etc. a plus

Please email your resume in WORD format to

NRI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Rebecca Mundy

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